Return & Refund Policy
Thank you for shopping with apothecarymed.com We strive to provide you with the best possible service and products. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Please include a copy of the original invoice or order confirmation email with your return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refunds
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact our customer service team at support@apothecarymed.com
Damaged or Incorrect Items
In the rare case that you receive a damaged or incorrect item, please contact us immediately. We will work with you to resolve the issue promptly.